For shipping our products, we currently use DHL, FedEx, UPS, and USPS. Shipping charges are always extra, but we would always be happy to use your DHL, UPS or FedEx account number for shipments. Be sure to provide your shipping account number when ordering. Reliability of deliveries and damages is quite commonly dependant on your local driver, and some locations have seen favorable results with carrier and a different location may have more favorable results with another. That is why we try to let that decision be up to you, since you have a better idea of your results with each carrier.

DHL Express

DHL shipments must be ready by 3pm, so most orders shipping via DHL will ship the next business day. DHL has excelent quoted rates but actual billed invoices can be much higher! It has been our experience that DHL acts responsibly with claims. DHL now only ships internationally. They used to be very speedy, and many of our international customers prefer them. Recent results have been slow, however.


Click the heading link above calculate fedex shipping rates. It has been our experience that FedEx Ground and Home Delivery used to loose and damage more packaged, but lately, they are the cheapest in many cases, and other carriers have gotten worse to bring them all into lower parity.


UPS is a good carrier for ground and air packages. They also have a location 15 minutes from our shop that closes at 7pm, which beats driving to the airport for later packages. Rate Calculator to help calculate their shipping charges.


USPS for us has been the worst with deliveries, but like stated above it really depends on your driver. Every shipment we send must be tracked, so this leaves out their cheapest options.


For larger packackages, we use double corrugated boxes We do recycle as much packaging materials as feasible and safe. For smaller items we use foam sheets, peanuts, hard styrofoam, and bubble wrap. We are are trying to move towards using custom boxes for the smaller, repeat ship items like drives, keyboards, etc.


We have palettes and crates for many systems, but each shipment has to be handled specially. We have stretch wrap, bands, and buckles to handle most situations.

After Hours Shipping

Because we supply for maintenance contracters, we do ship late some evenings so that you can have your part the next morning. Any part orders placed after 3pm have to be arranged individually for same day shipment. Systems orders usually take too long to prep to get them out the same day. In some cases, we can ship as late as 9pm, but that involves a long drive to the airport, and works with DHL and FedEx only. If a customer requires same day shipping, a $50 airport run charge may be required. We understand your time constraints and do our best to provide this service when needed. Because of family obligations, this is not always possible.

Get a Quote

When requesting the shipping cost of an item you are(or plan on) purchasing, please provide me with the follow information. Some fields may not apply to you.

Business Name:(or persons name receiver is at a residence)
Attn:(person to receive the item, for business address)
Street: (Full street address)
Postal/Zip Code:
Is the delivery location business or residential? Telephone #:(this is important for any mishaps, or lost delivery drivers! It's required for all carriers)

For freight shippments, I also need to know if your location has a dock, or forklift, or requires liftgate delivery.

Follow the above links to get shipping rate or email for a shipping quote.

All shipping originates at zip 37912,
Indigo2s are typically shipped in a box that is 24x24x16 inches with a weight of 55 lbs.
20 inch Monitors ship in a box that is 24x24x24 inches with a weight of 79 lbs.
Indys ship in a 20x20x10 inch box with a weight of 23-28 lbs.
Octanes very too greatly to provide a standard weight but have a minimum weight at about 59lbs.
O2s are typically 30 lbs packed in an 18x18x18inch box.
Parts have varied shipping weight and dimensions, and are usually combined in one box to save shipping cost.